Cut down on customer service telephone calls
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Have you ever found yourself trawling through the help section of a company website looking for the customer service number? Then after 15 minutes of arduous searching and a long and tedious wait on hold, only to be told that you have reached the wrong customer service department?…
Don’t worry, we feel your pain! Some of the largest companies in the UK include Digital TV suppliers such as Sky and Mobile Networks such as Vodafone, all have customer databases that comprise millions of customers. This is splendid for profits but also a royal nightmare for customer service. To cut down on customer service telephone calls big business would rather their customers solve their problems online using a knowledge base or FAQ (Frequently Asked Questions). This means customer support numbers are hidden deep in the recesses of the company page, only to be used as a last resort.
As you well know, December and January are busy months for shopping, so there is little doubt that you might need a customer service contact number more often than usual in the coming months. To help you out, we’ve put together 2 resources to help you find the most popular customer service contacts for when you need them.
The Consumer Connect Program
The Consumer Connect Program from the Interact UK magazine has researched the 100 most frequently dialled customer service telephone numbers in the UK and provided a cheap directory service using the affordable 0843 Non-Geographic number range. All listed companies are organised in alphabetical order for easy navigation and at only 7p per minute plus your networks access charge, it may cost you less than calling services such as 118 118.
Say No To 0870
Say No To 0870 is a user generated database and forum that contains a vast range of customer service numbers in the UK and their Geographical counterparts. Although the site is less user friendly and may take longer to locate a number than the consumer connect program, you may end up finding the customer service number you need for free!
